Smart Messaging Chatbots

Conversational Marketing Powered by Chatbots

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90% of businesses report faster complaint resolution with chatbots. Chatbots are more than a cost-effective first responder. They protect your business by engaging customers, answering questions, and handing off humans when needed.

Chatbots help manage interactions with customers in all avenues of your business. Whether you’re looking for a sales tool to sell concert tickets or a CSR who can provide billing and delivery information, chatbots can deliver conversational marketing your customers need.

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Advantages

Progressive Sales Avenues
Progressive Sales Avenues
Chatbots can offer credible shopping advice, or guide a user through an online ticket ordering experience. They’ll deliver relevant notifications, and always ensure that your conversations are branded and captured by your CRM.
Information Intake
Information Intake
Mobile users find it difficult to type into small fields on forms. With Chatbots, they can answer all form questions through their preferred messaging platform, for a better customer experience.
Customer Service
Customer Service
Your chatbot can handle the easy questions, like store hours, and provide more detailed information, such as links to manuals or web pages. When the questions are too advanced, your chatbot can simply hand over the conversation to customer care team.
Omnichannel Everywhere
Omnichannel Everywhere
As part of our omnichannel offering, you can integrate your chatbots messaging into your CRM, giving your account reps, sales staff and services team a full picture of the customer relationship.